Job Details

Requisition Number 18-0082
Post Date 2/5/2018
Title Bistro Dining Room Supervisor
City Asheville
State NC
Employment Status Year-Round/Full-Time (1820+ hours/year)
Department F&B - Bistro

The Dining Room Supervisor is responsible for the supervision of “front of house” dining operations in accordance with Biltmore standards.  This position will be charged with executing and maintaining the Biltmore service and management philosophies; ensuring standards are met or exceeded; supervision of staff and assisting with performance management; scheduling; and delivering unique and memorable world class dining experiences for guests.  Supervisors will serve as "manager on duty" in absence of the Restaurant Manager, and will provide general assistance and support for the team, department, leadership, and the company as required.


** We will be hosting a Food and Beverage Job Fair on Thursday, March 8th from 1pm - 5:30pm.

All interested applicants are encouraged to apply in advance. The event will be held at the Biltmore Career Center at 2 Hendersonville Rd. Ste. C. 


1. High school diploma required. Additional education and/or certification(s) preferred. 

2. Minimum two (2) years related experience in a comparable full-service restaurant. A combination of education/experience may be considered. Ideal candidate will have prior experience in an upscale hotel/resort/attraction.

3. Demonstrated commitment to delivering world class internal/external guest service and proven leadership skills; ability to motivate and develop staff is key.

4. Knowledge of wine and cordials preferred; must be 21 years of age to bartend.

5. Outstanding interpersonal and verbal/written communication skills; must be able to engage/interact/resolve issues professionally with diplomacy and tact.

6. Strong organizational skills with attention to details and service; prioritizes work, multi-tasks and adapts as required.

7. Proactive and exercises good judgment; problem solves and troubleshoots.

8. Proficiency in Word and Excel; must be able to learn Biltmore’s systems products, and protocols.


Physical Requirements:


1.  Exert physical effort in transporting 25-50 pounds frequently.

2.  Endure various physical movements throughout the work areas.

3.  Ability to remain ambulatory and in stationary positions throughout work shift.

4.  Must be able to work 10 – 14 hour shifts as business demands.

5.  Satisfactorily communicate with guests, management and co-workers to their understanding.



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