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Job Details


Requisition Number 17-0182
Post Date 10/27/2017
Title Supervisor, Operations
City Cheshire
State CT
Description

The Warehouse Supervisor is responsible for the successful completion of all functions and the effective management of all associates related to the inbound, outbound and support functions. The Warehouse Supervisor will be held accountable to achieve budgeted fiscal responsibilities as they relate to the respective area and department.  In addition, the Warehouse Supervisor is expected to provide the leadership necessary to create a spirit of professionalism, team work, progress and pride.

  1. Assist in the scheduling of staff to achieve optimum productivity and timely completion of tasks, to ensure customer satisfaction.
  2. Monitor and enforce compliance with established company policies and procedures.
  3. Manage company and departmental metrics, ie; COH, Thru-Put, retention and others.
  4. Protect, maintain, and effectively manage company assets through proper work practices to minimize product/equipment damage.
  5. Promote and practice customer satisfaction techniques with all levels of associates.
  6. Monitor and uphold sanitation, security, and safety standards.
  7. Supervise the training, evaluation and development of hourly staff.
  8. Coordinate PTO coverage and general absenteeism to ensure timely work completion.
  9. Communicate all operational issues or changes to associates.
  10. Provide proper documentation and communications related to all work and safety rules and regulations.
  11. Review, adjust and submit all time-keeping related aspects to track and complete payroll functions weekly.
  12. Manage the workflow process to ensure internal job efficiencies and external customer satisfaction.
  13. Complete all required training / developmental action plans as set by the company and management to properly perform job functions.
  14. Project and practice a positive attitude and ensure a non-hostile work environment for all associates.
  15. Properly complete all work related documentation in a timely fashion.
  16. Be open to availability, as needed, to all shifts and flexible working hours.
  17. Utilization of all systems, i.e.: Kronos, AS400, Wims, email, voice mail, voice systems, ULTIPRO, Microsoft Office.
Requirements

EXPERIENCE NEEDED:

  1. Work experience in a distribution / warehouse environment (Leadership role preferred).
  2. Industry Distribution Logistics (preferred).

KNOWLEDGE NEEDED:

  1. High school diploma (college experience preferred).
  2. Basic Department of Labor regulations.
  3. Working knowledge of industry systems similar to current company systems (See Primary Functions #18).

ABILITIES NEEDED:

  1. Communicate effectively at all company levels, through verbal and written means.
  2. Provide and receive feedback as needed.
  3. Organizational skills and multi-tasking in a fast paced environment.
  4. Time Management.
  5. Problem solving.
  6. Sense of urgency in all job functions.
  7. Must be able to work holidays/weekends.
  8. Warehouse equipment certified, ie; Stand-up Forklift, Long Fork Walkie / Center-Rider.

 

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Bozzuto’s Inc. | 275 Schoolhouse Road | Cheshire, CT 06410 | 203. 272.3511


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