Job Details

Requisition Number 17-0055
Post Date 3/14/2017
Title Team Lead, Venue Services
Department Facilities- BMO Centre
Pay Level 5
City Calgary
Description Why the Stampede?
For over 100 years the Calgary Stampede has been the heart and soul of our city. It is both where and how we come together to celebrate our unique brand of western hospitality and community spirit. As we embark on the next chapter of our story, we will deliver exceptional experiences that entertain, educate and engage visitors. We will build inspired spaces to bring our community together to celebrate, and we will further energize the brand that has come to define our city. Our vision is to create a world-class, year-round gathering place for the community.

Position Summary
The Venue Services Team Leader is a member of the Venue Services Team, responsible for assisting the Venue Services supervisor in providing leadership to the Venue Services Team, while maintaining the venues and following safety procedures.

Responsibilities of this role include, but are not limited to:
Provide exceptional customer service to internal and external customers.
Aid the Venue Services supervisor with the execution of daily activities.
Liaise with internal departments, clients and coordinators to ensure that their needs are met.
Adhere to safety and environmental efforts in Calgary Stampede facilities and follow programs and procedures to ensure a safe work environment.
Perform housekeeping/janitorial tasks, as required.
Perform all duties of venue services attendant 1 through venue services attendant 3, as required.
Operate motorized vehicles and equipment, as required.

The ideal candidate will be proactive, optimistic and have the ability to multitask, as well as the following:
Provide excellent customer service and consistently demonstrate professionalism.
Previous leadership experience is an asset.
Excellent customer service, communication and interpersonal skills.
Must demonstrate social awareness and communicate with tack and diplomacy.
Cleaning and maintenance knowledge and experience.
Must posses a valid Class 5, non GDL, AB Drivers License.
Ability to operate motorized equipment is an asset.
Must not have a fear of working around large animals and livestock.
Ability to read English in order to understand instructions, notices, hazards and labels.
Must have basic computer skills including ability to navigate to the internet to use online scheduling program
Must have basic English language skills including reading, basic writing and comprehension to complete safety related documentation as needed.

To Apply
Please click on the “Apply Online” button below to submit your resume. All applicants are thanked in advance and advised that only those selected for interviews will be contacted.
Apply On-line