SUMMARY Services the members of Credit Union ONE by processing routine financial transactions. Promotes appropriate products and services, by listening to determine member needs and referring them appropriately. Effectively resolves member problems / disputes in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Greets members warmly and asks questions to determine their needs. Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with credit union policies and procedures. Identifies member needs for additional services by actively listening, and responds by suggesting and explaining products and services to meet their needs, and referring member appropriately. Assists members with questions and/or problems relating to their accounts. Balances currency, coin, and checks in cash drawer at end of shift and matches totaled amounts with data displayed on computer screen. Sells / cross-sells additional products or services. Supports the mission, vision and values of Credit Union ONE. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); minimum six months cash handling and one year work experience preferred. MATHEMATICAL SKILLS: Strong REASONING ABILITY: Strong OTHER QUALIFICATIONS: Computer literacy. Ability to verbally communicate clearly and professionally. Preference will be given to prior financial services and/ or sales experience.
Credit and background checks required. Earn from $10.41 per hour.
"Credit Union ONE gave me the opportunity to use my skills to provide the best banking experience for my members."