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Job Details

Requisition Number 18-0379
Title (K12) Manager, School Operations
City Knoxville
State TN

Summary: The Manager, School Operations performs and/or oversees various aspects of school operations with an emphasis compliance activities at all levels, internal and external to the K12 organization. 



Essential Functions, Duties and Responsibilities:  The below statements are intended to describe the general nature and scope of work being performed by this position.  This is not a complete listing of all responsibilities, duties and/or skills required; other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.


·         Develops and manages relationships with partner districts, state and other education stakeholders;

·         Oversees and helps maintain student records and data; creates/implements/documents  processes that ensure student data validity in K12 and 3rd party databases;

·         Acts as point-of-contact and manages reporting issues including all local, K12, state, and federal reporting requirements;

·         Works with administrative staff to ensure the school is in compliance with and meets all audit requirements;

·         Manages the development of school policies and procedures, e.g. assists with the Company’s efforts nationally to develop policies and procedures, training standards and curriculum enhancements;

·         Assists in student recruitment and the planning of school events;

·         Oversees communication between the Company, students and families and districts related to student enrollments, registrations, withdrawals and  end-of-year reclamation efforts;

·         Supervises and Manages office staff and assists with a wide variety of personnel support issues; Makes daily work assignments and monitors the Enrollment and Registration team’s progress toward goals.


Minimum Required Qualifications:   


·         Bachelor’s degree AND

·         Three (3) years of relevant professional experience OR

·         Equivalent combination of education and experience


Certificates and Licenses: None required.





·         Great organizational and time management skills

·         Proficient in MS Excel, MSWord, and Outlook

·         Strong technology skills

·         Experience using search engines (internet) for research projects

·         Experience using a student information system and/or other type of database

·         Strong written and verbal communication skills

·         Ability to pass required background check



DESIRED Qualifications:


·         Formal project management experience in fast-paced or start-up environment

·         Non-profit / education grants management experience

·         Experience with managing online learning


K12 is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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