Post Date 2/25/2020
Title Patient Financial Services Rep (UHN)
Department Premiere Medical Resources
City Cuyahoga Falls
Work Hours 8:30 am - 5:00 pm
Scheduled Hrs 40 hours; Monday - Friday
1. Interacts with patients and internal departments to address patient billing inquires and ensure proper resolution. Verify insurance eligibility, initiates payment arrangements, generates itemized bills when appropriate and addresses unpaid and overdue balances.

2. Analyzes and follows up on patient account balances, correcting information, billing or rebilling of insurance carriers as needed. Works patient accounts, credits and denials, under payments, correcting and re-billing COB/no coverage denials in an efficient and timely manner.

3. Collects payments, post appropriate discounts and adjustments to patient accounts.

4. Follows all customer service protocols when working patient accounts. Assures appropriate and timely documentation of all account activity. Work with bad debt vendors on patient issues and concerns.

5. Understands and adheres to all patient account policies of Premiere Medical Resources.
Requirements 1. Education and Training
High School diploma or equivalent.

2. Experience
At least two years related experience, including billing in a physician office, billing company environment, or past experience in medical collections.

3. Other Skills, Competencies and Qualifications
•General computer literacy is required.
•General clerical skills and attention to detail are essential.
•Excellent communication skills are required.
•Must be able to work under pressure and meet deadlines.
•This position requires proficiency with keyboard and 10 key adding machine.

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