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Job Details

Requisition Number 19-0322
Post Date 6/26/2019
Title BI Business Analyst
Organization Name Macmillan
City New York
State NY
Description



Macmillan Publishers is a global trade book publishing company with prominent imprints around the world, publishing a broad range of award-winning books for children and adults in all categories and formats. Macmillan Publishers is committed to our authors, our employees, and to the environment.

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, Picador, St. Martin's Press and Tor Books. In the UK, Australia, India, and South Africa, Macmillan publishes under the Pan Macmillan name. The German company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer and Witsch, Rowohlt, and Droemer Knaur.

Macmillan Publishers is a division of the Holtzbrinck Publishing Group, a large family-owned media company headquartered in Stuttgart, Germany.

We are an Equal Opportunity Employer committed to reflecting a broad representation of differences --race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, age, family status, economic background and status, geographical background and status, and perspective — in our workplace. The successful candidate for this position will be an employee of Holtzbrinck Publishers, LLC.
Requirements

Position Description:

The BI Business Analyst will perform critical analysis across the enterprise. The primary function of this role will be to engage with business partners and coach them on the data and tools for self-serve reporting and data feeds. This requires exceptional communication skills, empathy, and a general orientation of customer support. Additionally they will develop specifications to enhance the business value of the data and work with the development teams to implement. The BI Business Analyst will play a pivotal role in moving Macmillan’s BI capabilities further along the BI maturity curve.

Major Responsibilities:

● Coach and mentor our business partners, enabling them to perform their own analyses
● Perform ad hoc analysis to find solutions to business inquiries
● Provide recommendations to the business by interpreting disparate data and translating ad hoc requirements/requests to consistently deliver relevant and impactful results
● Develop an understanding of all data contained in multiple databases and source systems
● Monitor data source systems to ensure all updates are operating as intended; troubleshoot when needed by identifying flaws and errors in the data and any upstream data issues.
● Partner with technical team to implement updates to the database

Required Skills / Knowledge:

● Strong analytical acumen; solid interpersonal, oral and written communication skills
● Must be highly organized and work quickly; easily handle and adapt to numerous and shifting priorities;
● Must be able to translate senior management needs into actionable tools for planning and decision making;
● Elicit requirements using interviews, document analysis, use cases, scenarios, business analysis, task and workflow analysis. Develop requirements specifications.
● Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
● Successfully engage in multiple initiatives simultaneously
● Looks for ways to improve and promote quality; demonstrate accuracy and thoroughness.
● Strong customer service orientation

Experience Needed:

● Typically has 5 to 10 years of IT and business/industry work experience.
● Has 5+ years developing specifications for business analytics for intermediate to complex level reporting
● Strong knowledge of Oracle and/or other RDBMS with the ability to write complex SQL queries and stored procedures, for interfacing with the database and database designs.
● Experience with software development using Python, R or related data analysis languages

Educational Background Required:

● Bachelor's Degree in Computer Science, Information Systems or related technical field, preferred.


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