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Job Details

Requisition Number 19-0181
Post Date 4/15/2019
Title Technical Project Manager
Organization Name Macmillan Learning
City New York
State NY
Description Macmillan Learning is a part of the family-owned Holtzbrinck group of companies and is one of the leading educational technology companies. Through deep partnership with the world's best researchers, educators, administrators, and developers, we facilitate teaching and learning opportunities that spark student engagement and improve outcomes. We provide educators with tailored solutions designed to inspire student curiosity and measure progress. Macmillan Learning is comprised of renowned brands including Bedford/St. Martins, W.H. Freeman, Worth Publishers, Sapling Learning, SkyFactor, Intellus Learning, Late Nite Labs, and Hayden-McNeil. We are an Equal Opportunity Employer committed to reflecting a broad representation of differences -- race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, age, family status, economic background and status, geographical background and status, and perspective-- in our workplace. The successful candidate for this position will become an employee of Bedford Freeman & Worth Publishing Group, LLC (“BFW”), d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources.
Requirements

At Macmillan Learning we believe in improving lives through learning, in developing world-class content with industry leading and interactive technology. We believe that every person in the company can create deep connections and everyone counts no matter the size of the company.

Macmillan Learning has a unique opportunity for a Technical Project Manager to ensure the ongoing success of assigned Macmillan Learning Business Systems platforms and systems. This role is directly responsible for projecting managing the Enterprise Service Bus and Enterprise Data Repository that support CRM, ecommerce, sales reporting, product fulfillment and master data management.

This person oversees new feature development, continuous improvement of the platforms, and critical support of the system(s). This role helps drive technical strategy, remove blockers from delivery, and ensure continued success of the platform by managing stakeholder engagement, communication plans, and cross-team / cross-system coordination.

Responsibilities of this role include, but are not limited to:

  • Lead the cross-functional project team to maintain, prioritize and deliver against the backlog.
  • Plan release windows and cycles, coordinate and negotiate with business stakeholders, development, QA and infrastructure teams.
  • Maintain the overall release schedule for the assigned Business Systems, including coordination with technology teams, QA, business stakeholders and vendors
  • Coordinate and communicate release activities, which include the execution of the deployment plans and checklists.
  • Work with project leads to prepare and lead executive steering committees and project governance meetings.
  • Oversee creation of Deployment release notes, Run Books and Implementation Plans and User documentation
  • Identify and track risks/issues that affect release scope, schedule and quality and participate in risk mitigation and issue resolution.
  • Measure and monitor progress to ensure application releases are delivered on time, within budget, and that they meet or exceed expectations.
  • Lead business UAT activities for each major release.
  • Maintain a release repository and manage key information such as build and release procedures, dependencies and notification lists.
  • Responsible for day-to-day support and continuous improvement of the assigned Business Systems platforms
  • Ensure system load capacity is sufficient to meet demand during peak times.
  • Schedule and manage platform software updates, patches and hotfixes to ensure systems remain at peak operating efficiency.

 

Skills/Experience Required: 

  • At least 5 years relevant experience in relevant enterprise Business Systems development management and/or project management, particularly involving enterprise systems and data integration.
  • Significant experience with Business System implementation and support.
  • Formal training in project management practices preferred.
  • Experience working day-in and day-out in Jira.
  • Ability to coordinate cross-functional work teams toward task completion.
  • Demonstrated effective leadership and analytical skills
  • Advanced written and verbal communication skills are a must
  • General PC knowledge including Microsoft Office expert level knowledge of Excel
  • Expertise in the following preferred: Enterprise Service Bus technology, AWS, Redshift, Visualization Tools (Tableau/Qlik/PowerBI), and CRM systems

Education/Certifications: 

  • Bachelor’s Degree or higher required
  • Bachelor’s Degree or higher in Computer Science highly preferred
  • PM certification (PMP) preferred
  • ScrumMaster certification a plus
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